by Ken Pedersen | Apr 18, 2023 | Uncategorized
Hope Rufrano of Zenylitics’ customer Dunlop Sports Americas discusses their journey in maximizing customer experience using CallMiner. Transcript follows Will Stagl All right, let’s get started. So again, hi, everyone. Thanks for joining us today for the...
by Ken Pedersen | Mar 30, 2023 | Uncategorized
Kyle Carter was recently interviewed by podcaster Nick Shaver about Zenylitic’s financial services customer LJ Ross. Kyle discusses how his team quickly delivers revenue enhancement value while ensuring compliance and...
by Ken Pedersen | Nov 15, 2022 | Uncategorized
Earning, Xperience, Efficiency, Compliance, Upsell, Testing – Easy! In this post, we break down the PCT Magazine webinar recording to show you how your home services business contact center can benefit from speech analytics and why it should be the easiest...
by Ken Pedersen | Oct 18, 2022 | Uncategorized
After two years of COVID lockdowns and only interacting with team members remotely, we thought it was finally time to reinstate our Annual Strategic Planning Meeting and get everyone back together in person. The idea turned out to be the best one we’ve had since...
by Ken Pedersen | Mar 29, 2022 | Use Cases
CEO Ken Pedersen is interviewed by Pete Guillot, President of CenterFirst, regarding the state of speech analytics advances in healthcare. Pete: Welcome to another two-part series in our video with experts from around the industry. Today, we have Ken Pedersen. Ken is...
