by Ken Pedersen | Nov 15, 2022 | Uncategorized
Earning, Xperience, Efficiency, Compliance, Upsell, Testing – Easy! In this post, we break down the PCT Magazine webinar recording to show you how your home services business contact center can benefit from speech analytics and why it should be the easiest...
by Ken Pedersen | Oct 18, 2022 | Uncategorized
After two years of COVID lockdowns and only interacting with team members remotely, we thought it was finally time to reinstate our Annual Strategic Planning Meeting and get everyone back together in person. The idea turned out to be the best one we’ve had since...
by Ken Pedersen | Mar 29, 2022 | Use Cases
CEO Ken Pedersen is interviewed by Pete Guillot, President of CenterFirst, regarding the state of speech analytics advances in healthcare. Pete: Welcome to another two-part series in our video with experts from around the industry. Today, we have Ken Pedersen. Ken is...
by Ken Pedersen | Mar 19, 2022 | Uncategorized
Zenylitics partners with Pharma / healthcare specialist Centerfirst. In this interview conducted by Pete Guillot, Kyle Carter, Zenylitics’ founder, explains his rationale for founding Zenylitics and discusses a key factor for speech analytics success. Pete:...
by Ken Pedersen | Mar 16, 2020 | Uncategorized
6 Speech Analytics Insights Revealed in a Time of Coronavirus [Updated 3/25/20] The COVID-19 coronavirus is affecting everyone. As a provider of managed CallMiner Eureka speech analytics, Zenylitics has a unique insight into how the pandemic is affecting its...
