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Case Study

Ken Pedersen
  • Ken Pedersen
  • Posted by Ken Pedersen
April 18, 2023
4 min read

How to Deliver Conversation Analytics Results in the First 90 Days

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  • Ken Pedersen
  • Posted by Ken Pedersen
March 30, 2023
1 min read

Maximizing Revenue in a Financial Services Collections Setting

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  • Ken Pedersen
  • Posted by Ken Pedersen
November 15, 2022
11 min read

E.X.E.C.U.T.E With Zenylitics

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  • Ken Pedersen
  • Posted by Ken Pedersen
October 18, 2022
6 min read

Celebrating 5 Years of Zenylitics!

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  • Ken Pedersen
  • Posted by Ken Pedersen
March 29, 2022
10 min read

Speech analytics and healthcare - Ken Pedersen interviewed by Centerfirst’s Pete Guillot

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  • Ken Pedersen
  • Posted by Ken Pedersen
March 19, 2022
12 min read

Speech Analytics Goal Setting - Kyle Carter interviewed by Centerfirst's Pete Guillot

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  • Ken Pedersen
  • Posted by Ken Pedersen
March 16, 2020
7 min read

6 Coronavirus Insights Revealed by Speech Analytics

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  • Ken Pedersen
  • Posted by Ken Pedersen
August 22, 2019
16 min read

Call Sampling as a Cost-effective Speech Analytics Strategy

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  • Ken Pedersen
  • Posted by Ken Pedersen
August 11, 2019
11 min read

Home Services and Using Speech Analytics To Scale Your Call Center

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  • Ken Pedersen
  • Posted by Ken Pedersen
December 20, 2018
5 min read

Coffee, Whiskey Glasses, and Seven Quick Uses of Customer Behavioral Data

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