by Ken Pedersen | Dec 20, 2018 | Uncategorized
Today started as many days do. A cup of coffee, quick breakfast in the kitchen while checking emails and planning my day, with NPR on our Amazon Echo in the background. Very exciting kickoff to a Wednesday. I realized that I still have a few Christmas presents in...
by Ken Pedersen | Sep 11, 2018 | News and Information
THE SPEECH ANALYTICS DILEMMA Is your platform acting as big brother, collecting dust, or something more robust? In today’s compliant centric credit and collection world, more and more agencies are turning to speech analytics platforms to help solve their compliance...
by Ken Pedersen | Sep 11, 2018 | News and Information
Zenylitics Partners with Northern Kentucky University MBA Class on Strategy MBA Class Provides Strategic Analysis for Fast Growing Cincinnati Company [Cincinnati, Ohio, August 2, 2018]. The Northern Kentucky University MBA program’s business capstone class recently...
by Ken Pedersen | Sep 11, 2018 | News and Information
Driving Contact Center Effectiveness through a Custom Fitting of Your Speech Analytics Solution Buying the right technology and getting it to work properly is no more complicated than building a nuclear reactor from wristwatch parts in a darkened room using only your...
