Turn
into Actionable Insights

Transform unsolicited customer conversations into actionable insights with speech analytics.

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Zenylitics made it as the finalists at Callminer’s Annual Conference LISTEN 2023 as “Impact Partners of the Year”. Zenylitics made it as the finalists at Callminer’s Annual Conference LISTEN 2023 as “Impact Partners of the Year”.

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#advanced analytics

Meet Your Business Objectives Faster with Zenylitics

Zenylitics seamlessly integrates into your business to provide analytics, people, and process expertise.

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Ripples Yellow
Enhance CX

Unlock Superior Customer Experiences with Advanced Speech Analytics Insights.

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Increase Profitable Growth

Get insights from your customers directly using the app API and test funnels earlier.

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Improve Agent Efficiency

Boost Your Revenue by Leveraging Speech Analytics to Tailor Customer Engagements Effectively.

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See customer data,
in a new light.

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#advanced speech analytics

Guided Insights
as a ServiceSM

Guided Insights as a ServiceSM eliminates execution risk by fusing advances in AI-enabled speech analytics with human talent to ensure you find the insights and queue up the needed actions.

Looking for an industry-specific solution? Here’s all the information you need.

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Our Services

Advanced Analytics

Zenylitics manages all content creation and management. Optionally, provide program management, project management, and analytics services. Detect trends and surface opportunities for customers.

Database Creation

We can establish a repository that integrates CallMiner data with your existing systems, enabling more comprehensive analysis.

Backend/API Integration

We seamlessly connect CallMiner with other platforms like Zendesk, Salesforce, Nice InContact, Qualtrics, and more.

Website & Mobile
0%

Packed with API features you will love to collaborate with issues and change business.

Generate a new API key

Main steps

Program Outsource

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

API Integration

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Database Creation

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Project Management

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Benchmarking

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Team Augementation

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Looking for an industry-specific solution? Here’s all the information you need.

Explore All Solutions

Our Services

Advanced Analytics

Zenylitics manages all content creation and management. Optionally, provide program management, project management, and analytics services. Detect trends and surface opportunities for customers.

Database Creation

We can establish a repository that integrates CallMiner data with your existing systems, enabling more comprehensive analysis.

Backend/API Integration

We seamlessly connect CallMiner with other platforms like Zendesk, Salesforce, Nice InContact, Qualtrics, and more.

Website & Mobile
0%

Packed with API features you will love to collaborate with issues and change business.

Generate a new API key

Main steps

Program Outsource

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

API Integration

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Database Creation

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Project Management

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Benchmarking

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Team Augementation

Spaces of each debt in the digital world can help you with overall simplest authentic. Go to Sign Up / Create an Account.

Our Customers

  • Ken Pedersen
  • Posted by Ken Pedersen
April 18, 2023
4 min read

How to Deliver Conversation Analytics Results in the First 90 Days

Case Study
time to value

ROI in the First 90 Days

Hope Rufrano of Dunlop Sports Americas shares their success with CallMiner, highlighting the synergy of ‘people’, ‘process’, and ‘technologies’. With Zenylitics’ help, Dunlop tackled challenges like call silences, and enhancing customer satisfaction and efficiency.

0

Days ROI

0 %

CX Improvement

0 %

Decrease in Silence Time

From the blog

All you need to know,
about speech analytics.

Resource Hub
  • Ken Pedersen
  • Posted by Ken Pedersen
October 18, 2022
6 min read

Celebrating 5 Years of Zenylitics!

News
  • Ken Pedersen
  • Posted by Ken Pedersen
November 15, 2022
11 min read

E.X.E.C.U.T.E With Zenylitics

Blog
  • Kyle
  • Posted by Kyle
May 12, 2022
6 min read

Using Speech Analytics to Measure Hybrid WFM Programs

Blog
  • Ken Pedersen
  • Posted by Ken Pedersen
March 19, 2022
12 min read

Speech Analytics Goal Setting - Kyle Carter interviewed by Centerfirst's Pete Guillot

Blog
Plans

Affordable pricing.
Easy scaling.

Our app works for businesses of all sizes and shapes.
Starting at just $5 for an agent.

Get the Tool
Standard
$5 Annually
Get the deal without any risk and fees.
  • Unlimited credits
  • API integration
Get Started

* Billed as $5 yearly (auto-renewal)

Premium
$9 Annually
Get the deal without any risk and fees.
  • Unlimited credits
  • API integration
Get Started

* Billed as $9 yearly (auto-renewal)

How does the 14-day trial work?

Using year-over-year design approaches and the latest technologies, we will ensure that your new website will be visible, accessible, and treads lightly on the environment.

What happens after the trial ends?

When our team provides design and digital marketing. Applied arts can include industrial design, graphic design, fashion design. The app provides design and digital marketing.

What discounts are available?

When our team provides design and digital marketing. Applied arts can include industrial design, graphic design, fashion design. The app provides design and digital marketing.

How do I pay for your service?

Our philosophy is built on modern and cutting-edge approach for creating digital and connected brands, services, and products driving digital arts and engaging experiences.

How long are your subscriptions? Can I change plans?

When our team provides design and digital marketing. Applied arts can include industrial design, graphic design, fashion design. The app provides design and digital marketing.

How can I cancel my subscription?

When our team provides design and digital marketing. Applied arts can include industrial design, graphic design, fashion design. The app provides design and digital marketing.

Meet our customers.

Sales Effectiveness

"We couldn’t have made a better choice. Not only did it engage our agents and managers in their calls at a deeper level, but also resolved compliance liability. The most impressive improvement was in our front-end sales conversion. We have had over an 8% conversion improvement, now it stands over a 30% sales conversion rate. And our retention rate is at an all-time high."

Brian Durocher

CEO

BPO

"I don't know where we would be without you guys. For me, getting that scorecard up in a matter of weeks was big for us… And on top of that, it's not just, ‘do what I tell you to do’. You're coming with suggestions.

Jim Halloran

Representative

ROI

“And we pretty quickly saw a shortened call handle time, and improved customer satisfaction as a result...we saw an improvement on the scorecards... And our senior leadership was also really happy because they saw an immediacy of tangible positive results... So there was a positive contribution to the ROI. ”

Hope Rufrano

Representative

Product and Market Intelligence

We've not had this level of data accessible to us. This is really the piece that we've been missing... a huge leap forward in the right direction. Fantastic work, everyone. I am so excited.

Program Sponsor

We will be your partners
in speech analytics

Interested in hearing more? Fill out the form and our team will get back to you for a demo.

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