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Explore our latest thoughts, guides, and industry news on conversation analytics and AI.

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How Conversation Intelligence Improves Sales Forecast Accuracy and Pipeline Quality

Jul 29, 2026 • Kyle Carter

How Conversation Intelligence Improves Sales Forecast Accuracy and Pipeline Quality

76 percent of CRM users say less than half of their organization’s...

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How to Evaluate Conversation Intelligence Vendors for ROI

Jul 20, 2026 • Kyle Carter

How to Evaluate Conversation Intelligence Vendors for ROI

Most conversation intelligence vendors lead with AI capability claims and projected returns....

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How Conversation Intelligence Improves CRM Accuracy and Saves Admin Time

Jul 13, 2026 • Kyle Carter

How Conversation Intelligence Improves CRM Accuracy and Saves Admin Time

Conversation intelligence improves CRM accuracy by capturing what was actually said during...

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Why Conversation Intelligence Misses Execution and How to Close the Insight-to-Action Gap

Jul 08, 2026 • Kyle Carter

Why Conversation Intelligence Misses Execution and How to Close the Insight-to-Action Gap

Conversation intelligence is effective at capturing what happened on a call. It...

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