We are looking to add a part-time analyst to our Zenylitics team. The individual will work remotely on a project basis analyzing our customer’s interaction data. Self-motivated, strong analytical skill, ability to communicate value and ROI to a client is paramount to success. Project deliverables can be completed outside of normal business hours unless otherwise specified.
Background must include:
Contact center experience, analytics role a major plus, QA/leadership role a plus
Preferable to include:
Experience with speech/interaction analytics technology, preferably CallMiner
Position currently on an as-needed basis, with an opportunity to a full-time position at later date.
Please submit resume and references to Shannon Brown-Hess @ firstname.lastname@example.org